Branch Operations Manager - Plumbing & HVAC

Summers of Brownsburg Inc; Crawfordsville (IN); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401K with company match

Disability insurance

Employee-owned company

Birthday pay

Job summary

Summers Plumbing Heating & Cooling seeks a Manager to lead our operations team and ensure smooth daily execution of services. You will support technicians, coordinate dispatch, and maintain a positive customer experience from start to finish.

Strong leadership and hands-on supervision are essential to drive performance. The role emphasizes accountability, budget collaboration, and maintaining high service standards.

Qualifications

• Leads and develops staff; participates in hiring, evaluating performance and directing work assignments.
• Coordinates maintenance, service and indoor air quality operations for efficiency and quality.
• Strong communication with customers and team to maintain high satisfaction.

Responsibilities

• Manages and develops staff, including hiring decisions, performance reviews, and scheduling.
• Coordinates maintenance, service, and indoor air quality activities to improve efficiency.
• Resolves customer issues to ensure satisfaction and collaborates on budgets.

Skills

Leadership

Supervisory experience

Customer service

Communication

Computer skills

Education

High school diploma or GED

Tools

HVAC knowledge

Job description

Summers Plumbing Heating & Cooling seeks a Manager to lead our operations team and ensure smooth daily execution of services. You will support technicians, coordinate dispatch, and maintain a positive customer experience from start to finish.

Strong leadership and hands-on supervision are essential to drive performance. The role emphasizes accountability, budget collaboration, and maintaining high service standards.