Branch Operations Leader – Teller Services

Wintrust Financial Corporation; Glen Ellyn (IL); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental

Vision

Life insurance

Disability Insurance

Parental Leave

401(k) with company match

FSA

Employee Stock Purchase Plan

Pet Insurance

Job summary

Wintrust Financial Corporation is seeking a Teller Services Coordinator to supervise branch operations and staff. You will ensure efficient teller procedures, maintain security, and deliver exceptional customer service in a dynamic community banking environment.

The role demands strong leadership, communication, and problem-solving skills, with the ability to train and delegate tasks, while supporting community engagement and compliant operations.

Qualifications

• Minimum high school diploma or GED required; college degree preferred.
• Strong customer service and problem-solving skills.
• Excellent verbal and written communication; leadership and delegation abilities.

Responsibilities

• Oversee branch operations and teller functions.
• Supervise staff and delegate tasks to ensure efficient service.
• Maintain policy adherence and security procedures; handle customer issues.
• Promote exceptional service and identify cross-sell opportunities.
• Participate in community events as needed.

Skills

Customer service

Problem-solving

Communication skills

Leadership

Team coordination

Education

High school diploma or GED

College degree preferred

Job description

Wintrust Financial Corporation is seeking a Teller Services Coordinator to supervise branch operations and staff. You will ensure efficient teller procedures, maintain security, and deliver exceptional customer service in a dynamic community banking environment.

The role demands strong leadership, communication, and problem-solving skills, with the ability to train and delegate tasks, while supporting community engagement and compliant operations.