Branch Operations Leader - Safety, Efficiency & Inventory

Socket.dev; Oklahoma; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

Company Paid Life Insurance

Short/Long-Term Disability Insurance

LiveHealth Online doctor visits

Legal Assistance via Legal Shield

Employee Assistance Program

Identity Theft Protection

Access Perks – Discounts on products

401k Retirement Program with strong公司匹

Job summary

Socket.dev is seeking a Branch Operations Manager to lead the service center’s daily operations, safety, inventory accuracy and administration. The role drives standard operating procedures, controls costs, and ensures smooth material flow while coordinating with support departments.

The position requires five years in operations or customer service leadership, strong Excel skills, and proven people management ability, with on-site work in a service center environment.

Qualifications

• Five years in Customer Service, Operations or Operations Management.
• Proficient in Excel.
• Experience in directly managing people.
• Strong commitment to safety.
• Process driven and detail oriented.
• Solid team building experience.
• Proficiency in interpersonal communication.

Responsibilities

• Create and maintain a safe work environment through training, inspection, and corrective action.
• Adopt an 80/20 operating philosophy in managing the operations of the service center.
• Create, Implement, and sustain required standard operating procedures.
• Measure performance using metrics against predefined goals in safety, inventory accuracy, equipment inspection and PM.
• Resolve issues within the material flow of the service center and ensure transactions flow accurately 100% of the time.
• Foster alignment with Functional Support Departments.
• Ensure proper stocking, movement, and loading of material.
• Manage staffing at the service center and control labor overtime.
• Monitor and control premium freight and repair expenses while prioritizing safety.

Skills

People management

Customer service

Data analysis

Interpersonal communication

Education

High School Diploma

Tools

Excel

Job description

Socket.dev is seeking a Branch Operations Manager to lead the service center’s daily operations, safety, inventory accuracy and administration. The role drives standard operating procedures, controls costs, and ensures smooth material flow while coordinating with support departments.

The position requires five years in operations or customer service leadership, strong Excel skills, and proven people management ability, with on-site work in a service center environment.