Branch Operations Manager

SUPPLY NETWORK INC; Columbus (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

SUPPLY NETWORK INC in Columbus, OH, is seeking a Branch Operations Manager to lead safety, admin, personnel, and warehouse functions. You will direct a team to optimize service, productivity, and quality while managing inventory, shipments, and customer relationships.

The role requires a 4-year degree or equivalent leadership experience, strong communication, P&L and budgeting skills, and forklift proficiency.

Qualifications

• 4-year degree or equivalent leadership experience.
• Excellent communication skills.
• 2-year management or leadership experience.
• Proficiency in MS Office.
• Forklift experience.
• Experience with P&L, Budget and Capital Planning.
• Customer service experience.
• Ability to manage multiple projects.

Responsibilities

• Provide leadership and direction to all managers and staff.
• Manage inventory, shipments, customer service, and warehouse layout.
• Develop and maintain customer relationships and resolve complaints.
• Ensure compliance with safety, SOPs, DOT regulations and environmental health.
• Maintain communication with Branch, District/Regional Ops and Sales teams.
• Understand and manage P&L, Budget and Capital Planning; develop multi-year plan.
• Perform supervisory responsibilities for staff; drive performance.

Skills

Leadership

Communication

MS Office

Inventory management

Customer service

Multi-tasking

Project delivery

Education

4-year degree or equivalent leadership experience

2-year management experience

Tools

MS Office

RF Gun

Order picker

Job description

PRIMARY FUNCTION:The Branch Operations Manager is responsible for all safety, administrative, personnel, financial and internal functions of the location. Provides leadership to staff to optimize established levels of business performance objectives service, productivity and quality. Responsible for organizing, motivating and leading the branch operations team. The Branch Operations Manager will be accountable for key performance metrics.MAJOR DUTIES AND RESPONSIBILITIES:Provides leadership and direction to all managers, makes decisions and recommendations, maintains profitability and productivity.Manage inventory, shipments (including outside carriers), customer service, fabrication, and warehouse layout, including proficiency in all corresponding software systems, as needed. This includes ability to operate all equipment in warehouses, fabrication shops (if applicable), ship and receive, manually lift inventory (with or without accommodation), and function in a customer service and stock listing capacity.Continuously develop and maintain customer relationships, address and resolve customer complaints in a timely manner, as well as build relationships inside the company.Maintains compliance with applicable government regulations, DOT compliance, and SOPs. Ensure environmental health, housekeeping and safety responsibilities are followed.Maintains communication between the branch, District/Regional Operations Manager and Sales Team.Understanding of P&L, Budget and Capital Planning. Develop multi-year branch business plan.Conducts all supervisory responsibilities.Maintains a satisfactory rating on Safety and Quality Audits.Performs other duties as assigned.EXPERIENCE\\EDUCATION:4-yr degree or equivalent leadership experienceExcellent communication skills, ability to express well-reasoned independent thought2-yr management or leadership experienceProficient in all aspects of MS OfficeAbility to consistently deliver projects on time and on budgetCustomer service experienceAbility to develop and execute business plansPrevious experience with P&Ls, Budget and Capital PlanningForklift experienceExperience in handling multiple projects and job at one time (multi tasking)ENVIRONMENT:Normal office environment with occasional interaction in warehouse and manufacturing environments.Lab/production environment with some disagreeable elements such as noise, dust, fumes, heat, and safety hazards, etc.Requires some lifting, installing cable and other light physical activities.Subject to frequent interruptions of normal routine.May require travel to US and international locations.May require effort and support outside of normal business hours.EQUIPMENT USED:Must be able to operate personal computersForklift experienceOrder Picker experienceRF GunLEVEL OF SUPERVISION PROVIDED:Direct supervision responsibility, including performance assessments, of 1-10 employees.Direct supervision responsibility, including performance assessments, of more than 15 employees.