Branch Operations Leader - Member Experience

Coastal1 Credit Union; North Kingstown (RI); On-site; USD 49,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

401(k)

On-site fitness center

Homebuyer assistance

Job summary

Coastal1 Credit Union in North Kingstown, RI is seeking an Assistant Branch Manager to support daily operations, oversee branch staff in the Branch Manager's absence, and deliver excellent member service.

The role involves cross-selling products, processing new accounts and loans, ensuring BSA/MIP/OFAC compliance, and maintaining up-to-date product knowledge. Competitive benefits include medical, dental and vision coverage, paid time off, 401(k) with match, and on-site fitness.

Qualifications

• Excellent communication skills, both written and verbal.
• PC proficiency to include Microsoft Office and other banking software.
• Ability to manage multiple priorities and deadlines.

Responsibilities

• Advise members on consumer and commercial accounts and loans.
• Manage daily operations in the absence of the Branch Manager.
• Cross-sell products and services and promote Coastal1 programs.

Skills

Communication skills

PC proficiency

Time management

Customer service

Professionalism

Education

NMLS registration

Tools

Microsoft Office

Banking software

Job description

Coastal1 Credit Union in North Kingstown, RI is seeking an Assistant Branch Manager to support daily operations, oversee branch staff in the Branch Manager's absence, and deliver excellent member service.

The role involves cross-selling products, processing new accounts and loans, ensuring BSA/MIP/OFAC compliance, and maintaining up-to-date product knowledge. Competitive benefits include medical, dental and vision coverage, paid time off, 401(k) with match, and on-site fitness.