Branch Operations Leader in Training

JPMorgan Chase

Sun City West (AZ)

Sur place

USD 65 000 - 95 000

Plein temps

Il y a 5 jours

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Résumé du poste

JPMorgan Chase seeks a Branch Operations Lead to partner with the Branch Manager to deliver an exceptional client experience, ensure accurate transactions, and uphold policy and regulatory standards. You will guide the lobby, manage cash devices, and drive adoption of self-service options while building lasting client relationships.

You will lead a team to maintain high standards for loss control, audits, and operational excellence, with weekend/evening shifts as required.

Qualifications

1+ years of retail banking experience.
High school diploma or GED or foreign equivalent.
Ability to work branch hours including weekends and evenings.

Responsabilités

Collaborate with Branch Manager to create a welcoming, high‑performing branch.
Greet clients and assist with transactions, manage lobby flow, and schedule meetings.
Communicate clearly to understand client needs and refer to specialists when needed.
Lead branch operations, including cash devices and adherence to policies.
Introduce clients to the team and assist with specialized financial needs.
Promote self-service options to simplify access to accounts.
Support loss control, compliance, and audits to keep the branch secure.