Branch Operations Leader — Growth & Team Development

SouthernCarlson; Charlotte (NC); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Family culture

Career growth

Health benefits

Dental & Vision

401(k) match

Paid time off

Job summary

SouthernCarlson is seeking a Branch Manager in Charlotte, NC to lead daily branch operations, financial performance, and superior customer service. The role focuses on developing teams, optimizing branch performance, and delivering results through collaboration and safety-minded practices.

You will oversee personnel, sales, inventory, and distribution while fostering a culture of accountability and respect.

Qualifications

• Bachelor’s degree and/or 3+ years of experience in a related leadership role.
• Proven leadership and people-management capabilities.
• Strong communication and analytical skills.

Responsibilities

• Lead the branch team with effective communication, motivation, and clear performance expectations.
• Develop and implement strategies to meet growth and profitability goals.
• Manage all aspects of branch operations, including financial performance, personnel, inventory, and vendor relationships.
• Coach, train, and develop employees to ensure high performance and engagement.
• Review financial indicators to measure branch success and identify improvement opportunities.
• Ensure compliance with all safety, DOT, Hazmat, and employment regulations.
• Manage fleet resources to meet daily customer service and delivery requirements.
• Oversee warehouse slotting, storage layout, and inventory control to maximize efficiency and accuracy.
• Maintain clean, safe, and organized facilities that reflect company standards.
• Collaborate with other Branch Managers and the Regional Operations Manager to drive consistency, efficiency, and best practices across the region.

Skills

Leadership

Time management

Project management

Employee development

Verbal communication

Written communication

Customer service

Relationship building

Problem solving

Math aptitude

Clean driving record

Education

Bachelor’s degree or related field

Job description

SouthernCarlson is seeking a Branch Manager in Charlotte, NC to lead daily branch operations, financial performance, and superior customer service. The role focuses on developing teams, optimizing branch performance, and delivering results through collaboration and safety-minded practices.

You will oversee personnel, sales, inventory, and distribution while fostering a culture of accountability and respect.