Branch Manager - Field Operations

SouthernCarlson; Charlotte (NC); Sur place; USD 80 000 - 110 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Family culture

Career growth

Health benefits

Dental & Vision

401(k) match

Paid time off

Résumé du poste

SouthernCarlson is seeking a Branch Manager in Charlotte, NC to lead daily branch operations, financial performance, and superior customer service. The role focuses on developing teams, optimizing branch performance, and delivering results through collaboration and safety-minded practices.

You will oversee personnel, sales, inventory, and distribution while fostering a culture of accountability and respect.

Qualifications

• Bachelor’s degree and/or 3+ years of experience in a related leadership role.
• Proven leadership and people-management capabilities.
• Strong communication and analytical skills.

Responsabilités

• Lead the branch team with effective communication, motivation, and clear performance expectations.
• Develop and implement strategies to meet growth and profitability goals.
• Manage all aspects of branch operations, including financial performance, personnel, inventory, and vendor relationships.
• Coach, train, and develop employees to ensure high performance and engagement.
• Review financial indicators to measure branch success and identify improvement opportunities.
• Ensure compliance with all safety, DOT, Hazmat, and employment regulations.
• Manage fleet resources to meet daily customer service and delivery requirements.
• Oversee warehouse slotting, storage layout, and inventory control to maximize efficiency and accuracy.
• Maintain clean, safe, and organized facilities that reflect company standards.
• Collaborate with other Branch Managers and the Regional Operations Manager to drive consistency, efficiency, and best practices across the region.

Connaissances

Leadership

Time management

Project management

Employee development

Verbal communication

Written communication

Customer service

Relationship building

Problem solving

Math aptitude

Clean driving record

Formation

Bachelor’s degree or related field

Description du poste

Branch Manager

Location: Charlotte, NC

Schedule: Monday – Friday

Compensation: Competitive Salary Based on Experience

About Us

SouthernCarlson is a leading distributor of the most recognized brands of construction and packaging tools, fasteners, jobsite supplies, and expert service across North America. Since 1947, we’ve built our foundation on service, trust, and a commitment to providing professional-grade solutions that keep our customers running strong.

We offer the broadest selection of high-quality products from top suppliers in the industry—backed by tool repair services, reliable expertise, and a passion for helping contractors, builders, and manufacturers succeed.

At SouthernCarlson, Our Promise Means More™—because how we serve matters just as much as what we deliver.

Position Overview

We’re hiring a Branch Manager to lead daily operations, financial performance, and customer service excellence at our branch. This position is ideal for a strong leader who thrives on developing teams, optimizing branch performance, and driving results through collaboration and service.

As Branch Manager, you’ll oversee personnel, sales, inventory, and distribution processes while maintaining a culture of safety, accountability, and respect.

What You’ll Be Doing

• Lead the branch team with effective communication, motivation, and clear performance expectations.
• Develop and implement strategies to meet growth and profitability goals.
• Manage all aspects of branch operations, including financial performance, personnel, inventory, and vendor relationships.
• Coach, train, and develop employees to ensure high performance and engagement.
• Review financial indicators to measure branch success and identify improvement opportunities.
• Ensure compliance with all safety, DOT, Hazmat, and employment regulations.
• Manage fleet resources to meet daily customer service and delivery requirements.
• Oversee warehouse slotting, storage layout, and inventory control to maximize efficiency and accuracy.
• Maintain clean, safe, and organized facilities that reflect company standards.
• Collaborate with other Branch Managers and the Regional Operations Manager to drive consistency, efficiency, and best practices across the region.

You May Be a Good Fit If You Have:

• Excellent leadership, time management, and project management skills
• Ability to motivate, train, and develop employees
• Strong verbal and written communication skills
• Proven customer service and relationship-building abilities
• Strong reasoning, problem-solving, and math aptitude
• Clean driving record (DMV report required)
• Professional appearance consistent with the construction industry
• Industry and product knowledge preferred
• Bachelor’s degree and/or 3+ years of experience in a related leadership role

Why You’ll Love It Here

• Competitive Compensation – Competitive Salary Based on Experience
• Collaborative Family Culture – Team-first environment built on trust and respect
• Career Growth Opportunities – We promote from within and support long-term success
• Comprehensive Benefits:
  • Health, Dental, Vision
  • 401(k) with Company Match
  • Paid Time Off and Holidays

Our Core Values – OUR PROMISE MEANS MORE™

• Respect – We build relationships on trust, collaboration, and kindness while taking the time to learn, grow, and celebrate wins together.
• Integrity – We go above and beyond to help customers and employees and do what’s right to resolve issues.
• Teamwork – We support and encourage one another while working together to deliver a top-notch customer experience.
• Family Environment – We’re a nationwide company with a local, family-like feel at every branch.