Branch Operations Leader: Efficiency & Compliance

Raymond James; Boca Raton (FL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Retirement savings

Paid time off

Job summary

Raymond James is seeking a Branch Operations Manager to oversee the branch office's day-to-day operations, ensuring adherence to firm and regulatory policies. The role emphasizes research, analysis, and resolution of complex issues under the direction of the branch manager.

The position requires a bachelor's degree with 3+ years in financial services, supervisory experience, and relevant securities licenses.

Qualifications

• Bachelor’s degree and three years’ experience in the financial services industry, preferably including related operational management and supervisory experience
• An equivalent combination of experience, education and/or training as approved by Human Resources

Responsibilities

• Performs back-up for all operational functions as required by workloads and absences
• Works directly with home office personnel to coordinate branch-home office workflow
• Completes self-audit of branch procedures
• Assists Branch Manager with confidential matters and compliance visits and replies
• Assists Branch Manager with controlling expenses and operating at peak efficiencies
• Oversees ordering of supplies, purchase orders and postage usage
• Maintains accounting of branch petty cash
• May review branch invoices and operating statements
• Researches and resolves complex problems relating to client accounts and inquiries
• Assists Branch Manager in disseminating information at regular branch meetings
• Coordinate rent, facility, office maintenance and cleaning/security issues
• Recruits, selects, orients, trains and supervises branch operations associates
• In conjunction with the Branch Manager conducts ongoing performance management, scheduled performance appraisals and salary reviews of operations associates, and maintains branch associate files
• Reviews daily work of operations associates
• Evaluates workload and responsibilities of support staff to determine necessary assignment changes to maintain efficient workflow
• Ensures daily staffing levels and cross-training is adequate
• Coordinates registrations, continuing education, licensing, etc. of branch personnel
• Performs other duties and responsibilities as assigned. May perform some Branch Manager duties

Education

Bachelor’s degree in Accounting / Business Administration / Finance

Equivalent combination of experience, education and/or training

Job description

Raymond James is seeking a Branch Operations Manager to oversee the branch office's day-to-day operations, ensuring adherence to firm and regulatory policies. The role emphasizes research, analysis, and resolution of complex issues under the direction of the branch manager.

The position requires a bachelor's degree with 3+ years in financial services, supervisory experience, and relevant securities licenses.