Branch Operations Leader – Commercial Lines

Insurance Office of America; La Presa (CA); Hybrid; USD 110,000 - 125,000; Full time

Benefits offered by this job

Competitive salaries and bonus

Company-paid health insurance

Paid holidays, vacations, and sicktime

401K with employer match

Professional growth opportunities

Work-life balance

Community service commitment

Supportive teammates

Job summary

Insurance Office of America (IOA) seeks a Branch Operations Manager for Commercial Lines in California. This hybrid role requires 1 day in office at IOA locations and leadership of the branch's operations, budgeting, HR, policy enforcement, and client services.

Ideal candidates have 5+ years in insurance operations, 2+ years of management, and active P&C licensing, with strong communication and account-management skills to support a book of business up to 50% of time.

Qualifications

• Active P&C license is required.
• 5+ years of industry experience in insurance operations.
• 2+ years of management experience.

Responsibilities

• Lead branch operations, team performance, budgeting and policy implementation.
• Oversee HR processes, staff development and quality assurance.
• Participate in producer/agency acquisition and integration; manage a book of business up to 50% of time.
• Maintain client service quality and compliance with company policies.

Skills

Branch operations leadership

Account management

Communication

People management

Negotiation

MS Office

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America (IOA) seeks a Branch Operations Manager for Commercial Lines in California. This hybrid role requires 1 day in office at IOA locations and leadership of the branch's operations, budgeting, HR, policy enforcement, and client services.

Ideal candidates have 5+ years in insurance operations, 2+ years of management, and active P&C licensing, with strong communication and account-management skills to support a book of business up to 50% of time.