Branch Operations Leader - Commercial Lines (Hybrid)

Insurance Office of America; Lake Forest (CA); Hybrid; USD 110,000 - 125,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays

Job summary

Insurance Office of America (IOA) in California seeks a Branch Operations Manager for Commercial Lines. The role leads the branch's operations, oversees performance, budgeting, policy implementation, and HR processes while directly serving as Account Manager for a selected book of business.

You will collaborate with Regional Director and sales leadership, drive strategic plans, ensure compliance, recruit and develop staff, and promote IOA values.

Qualifications

• 5+ years of industry experience
• 2+ years of management experience
• Active property & casualty licensing

Responsibilities

• Lead daily branch operations and workflow.
• Drive annual strategic and tactical plans.
• Manage branch P&L and budgets.
• Recruit, onboard and develop staff.
• Ensure HR processes and policy compliance.
• Manage an assigned book of business as Account Manager.
• Promote and enforce company policies and values.

Skills

Leadership

Account management

Communication

Negotiation

MS Office

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America (IOA) in California seeks a Branch Operations Manager for Commercial Lines. The role leads the branch's operations, oversees performance, budgeting, policy implementation, and HR processes while directly serving as Account Manager for a selected book of business.

You will collaborate with Regional Director and sales leadership, drive strategic plans, ensure compliance, recruit and develop staff, and promote IOA values.