Branch Operations Leader: Coaching, Compliance & Growth

Reading Co-Operative; Reading Highlands (MA); On-site; USD 43,000 - 48,000; Full time

Benefits offered by this job

Medical plans

Dental and vision coverage

Flexible spending accounts

Disability insurance

Employee Assistance Program (EAP)

Generous paid time off

Emergency loan program (up to $1,000)

Tuition assistance

Job summary

Reading Cooperative Bank in Reading, MA is seeking an Assistant Branch Manager to lead daily operations, coach staff, and deliver outstanding customer service. The role supports sales activities and ensures compliance with banking regulations.

The ideal candidate has strong leadership skills, a customer-driven mindset, and a focus on operational integrity within a fast-paced environment.

Qualifications

• Bachelor's degree preferred.
• Minimum of 3 years of banking experience required.
• 2+ years of supervisory or leadership experience preferred.

Responsibilities

• Oversee daily branch operations & compliance.
• Coach staff and develop employees.
• Drive sales and relationship-building efforts with customers.

Skills

Customer service

Sales & business development

Leadership

Organizational skills

Communication

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Reading Cooperative Bank in Reading, MA is seeking an Assistant Branch Manager to lead daily operations, coach staff, and deliver outstanding customer service. The role supports sales activities and ensures compliance with banking regulations.

The ideal candidate has strong leadership skills, a customer-driven mindset, and a focus on operational integrity within a fast-paced environment.