Branch Leader: Elevate Service & Growth

Reading Co-Operative; North Reading (MA); On-site; USD 88,000 - 99,000; Full time

Benefits offered by this job

Medical plans

Dental and vision coverage

Flexible spending accounts (FSA)

Disability insurance

Employee Assistance Program (EAP)

Generous paid time off

Interest‑free emergency loan program

Tuition assistance

Job summary

Reading Cooperative Bank in Andover, MA is seeking a Branch Manager to lead day-to-day operations, drive sales, and develop staff while delivering exceptional customer service.

You will manage branch performance, ensure compliance, and foster community relationships to grow deposits and product adoption across all banking lines.

Applicants should have strong leadership, sales skills and proficiency with Microsoft Office.

Qualifications

• Minimum of 4+ years in a management or supervisory role.
• Bilingual skills (English and Spanish) preferred.
• Strong sales, communication, and staff development skills.
• Proficient in Microsoft Office applications.

Responsibilities

• Lead branch staff and drive sales growth.
• Provide high-quality customer service in person and over the phone.
• Ensure daily compliance with all Retail Banking policies.
• Manage account openings, maintenance and transactions.
• Build and promote branch identity and customer relationships.
• Mentor and coach branch employees.
• Collaborate with Commercial/Residential teams to grow product adoption.

Skills

Sales skills

Organizational ability

Written & verbal communications

Attention to detail

Leadership

Integrity

Time management

Education

Bilingual skills (English and Spanish) preferred

Tools

Microsoft Office

Job description

Reading Cooperative Bank in Andover, MA is seeking a Branch Manager to lead day-to-day operations, drive sales, and develop staff while delivering exceptional customer service.

You will manage branch performance, ensure compliance, and foster community relationships to grow deposits and product adoption across all banking lines.

Applicants should have strong leadership, sales skills and proficiency with Microsoft Office.