Branch Operations Leader — Cincinnati & KY

equitable; Cincinnati (OH); On-site; USD 57,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Paid time off

Job summary

Equitable is seeking a Branch Operations and Administrative Specialist to lead and optimize operations across Cincinnati and Kentucky branches. The role supports sales performance, financial discipline, and continuous improvement in a fast-paced environment.

The position requires full-time in-office work Monday–Friday, 8:00 AM–5:00 PM, to ensure real-time support and a high-quality customer experience.

Qualifications

• 3+ years of business operations experience.
• Detail-oriented with clear, accurate communication.
• Outgoing, collaborative team player with strong interpersonal skills.

Responsibilities

• Oversee day-to-day operational functions for Cincinnati and Kentucky branches.
• Coordinate with COM to support cross-branch operations and alignment.
• Lead and develop branch operations teams with coaching and performance management.
• Manage branch budgets and monitor expenses to ensure financial discipline.
• Partner with EVP and sales managers to support branch sales and recruiting goals.
• Identify and implement process improvements to boost efficiency.
• Serve as escalation point for operations and compensation issues.

Skills

Operations leadership

Cross-functional collaboration

Budget management

Communication

Problem solving

Job description

Equitable is seeking a Branch Operations and Administrative Specialist to lead and optimize operations across Cincinnati and Kentucky branches. The role supports sales performance, financial discipline, and continuous improvement in a fast-paced environment.

The position requires full-time in-office work Monday–Friday, 8:00 AM–5:00 PM, to ensure real-time support and a high-quality customer experience.