Branch Operations & Sales Leader

Peoples Bank; Tollesboro (KY); On-site; USD 42,000 - 54,000; Full time

Job summary

Peoples Bank in Kentucky Tollesboro is seeking a Branch Operations Associate to support the Branch Manager in daily operations, staff development, and delivering exceptional customer service. This sales-oriented role focuses on meeting branch goals through consultative selling, pipeline management, and cross-selling bank products.

Candidates should have a high school diploma, 1-2 years of customer contact experience, strong communication, and willingness to travel for training and coverage at

Qualifications

• High School Diploma or GED with 1–2 years related experience.
• Strong sales and customer-service drive.
• Ability to coach and lead a team.
• Excellent communication and interpersonal skills.
• Willingness to travel to training or other branches.

Responsibilities

• Oversee day-to-day branch operations and activities.
• Assist Branch Manager in finding and developing staff.
• Help ensure staff adhere to policies and procedures.
• Lead by example to achieve sales targets.
• Build trust with customers and maintain confidentiality.
• Manage sales pipeline and meet goals.
• Utilize Salesforce for client interactions.
• Attract and retain customer relationships.
• Cross-sell products and services through consultative sales.
• Complete required training and comply with security and risk controls.

Skills

Coaching

Sales

Customer service

Team leadership

Communication

Travel readiness

Education

High School Diploma or GED

Tools

Salesforce

Job description

Peoples Bank in Kentucky Tollesboro is seeking a Branch Operations Associate to support the Branch Manager in daily operations, staff development, and delivering exceptional customer service. This sales-oriented role focuses on meeting branch goals through consultative selling, pipeline management, and cross-selling bank products.

Candidates should have a high school diploma, 1-2 years of customer contact experience, strong communication, and willingness to travel for training and coverage at