Branch Operations Leader

Ameris-Bank-1; Jacksonville (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Life Insurance provided at no cost

Tuition/Education Assistance

Job summary

Ameris Bank is seeking a Branch Supervisor to oversee daily branch operations, manage a teller line, and coach a frontline team to deliver exceptional customer service. You will ensure policy compliance, lead scheduling, audits, and staff development while driving sales objectives.

The role requires strong leadership, retail banking experience, and the ability to optimize resources. Join a collaborative, growth-focused environment with opportunities to contribute to community banking efforts.

Qualifications

• 3+ years of retail banking experience required.
• Supervisory, leadership or mentorship experience required.
• Branch operations experience required.
• Cross selling experience required.
• Sales management experience preferred.

Responsibilities

• Supervise the branch operations including lobby and teller line.
• Recruit, train, coach, lead and evaluate the team.
• Optimize resources to meet branch needs.
• Demonstrate sales strategies to attract and retain customers.
• Oversee customer experience and resolve complex issues.
• Manage branch safety, security and compliance.
• Represent the bank in community and business development efforts.
• Lead staff meetings and training sessions.

Skills

Team leadership

Communication skills

Branch operations knowledge

Banking policies & procedures

Office productivity

Cross-selling

Sales management

Education

Bachelor's degree in business

Tools

Google Docs

Microsoft Office

Job description

Ameris Bank is seeking a Branch Supervisor to oversee daily branch operations, manage a teller line, and coach a frontline team to deliver exceptional customer service. You will ensure policy compliance, lead scheduling, audits, and staff development while driving sales objectives.

The role requires strong leadership, retail banking experience, and the ability to optimize resources. Join a collaborative, growth-focused environment with opportunities to contribute to community banking efforts.