Branch Leader: Sales, Service & Operations

Ameris Bank; Georgia; On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Paid Sick and Vacation Leave

11 Holidays

Job summary

Ameris Bank is seeking a Branch Manager to oversee daily branch operations, drive sales, and deliver exceptional customer service. You will supervise staff, ensure compliance, and lead community engagement to enhance banking relationships.

The role requires leadership, branch operations experience, and a track record in retail banking. Bachelor’s degree preferred and a strong focus on integrity and customer outcomes. This position supports a collaborative, growth‑minded team.

Qualifications

• 3 or more years of retail banking experience required.
• Supervisory, leadership or mentorship experience required.
• Branch operations experience required.
• Cross selling experience required.
• Sales management experience preferred.
• Consumer credit experience preferred.
• High school diploma or GED required.
• Bachelor’s degree in business or related field preferred.

Responsibilities

• Supervise the operations of the branch including the lobby and teller line, establishing staffing schedules, performing audits, evaluating employee performance, and monitoring compliance.
• Recruit, train, coach, lead, schedule, motivate, and evaluate the work of a team.
• Responsible for optimizing use of resources to meet operational needs of the branch.
• Demonstrate effective sales strategies to attract, expand, and retain customer relationships and guide team to achieve sales objectives through action planning.
• Oversee the customer experience within the branch assessing customer and employee feedback, identifying opportunities for improvement, and researching and resolving complex problems to ensure customer service excellence.
• Manage branch safety, security, and compliance.
• Represent the bank in business development efforts and at networking and community functions.
• Maintain a working knowledge of banking products, programs, services, and promotions.
• Lead or co-facilitate training and staff meetings.

Skills

Team player

Communication skills

Branch operations

Banking policies

Google Docs

Microsoft Office

Retail banking experience

Cross selling

Sales management

Consumer credit

Education

High school diploma

Bachelor’s degree in business or related field (preferred)

Tools

Google Docs

Microsoft Office

Job description

Ameris Bank is seeking a Branch Manager to oversee daily branch operations, drive sales, and deliver exceptional customer service. You will supervise staff, ensure compliance, and lead community engagement to enhance banking relationships.

The role requires leadership, branch operations experience, and a track record in retail banking. Bachelor’s degree preferred and a strong focus on integrity and customer outcomes. This position supports a collaborative, growth‑minded team.