Branch Operations & Growth Leader

Ameris Bank; Thomasville (NC); On-site; USD 52,000 - 67,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Life Insurance

401(k)

Job summary

Ameris Bank is seeking a Branch Supervisor to oversee daily branch operations, coach a frontline team, and drive sales while ensuring policy compliance and exceptional customer service. You will manage staff schedules, audits, and training, striving for operational excellence and a positive work environment.

The role requires 3+ years in retail banking with supervisory experience, a solid understanding of branch procedures, and a focus on delivering financial peace of mind to customers.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in business or related field preferred.
• Strong written and verbal communication skills are essential.
• Experience in branch operations and banking policies is required.

Responsibilities

• Supervise the branch operations, lobby and teller line activities.
• Recruit, train, coach, and evaluate team members.
• Optimize resources to meet branch operational needs.
• Implement sales strategies to attract and retain customers.
• Monitor customer experience and resolve complex issues.
• Ensure branch safety, security and regulatory compliance.
• Lead training sessions and support cross-branch coverage.

Skills

Strong communication

Branch operations

Banking policies

PC proficiency

Google Docs & MS Office

Team player

Education

High school diploma or GED

Bachelor’s degree preferred

Job description

Ameris Bank is seeking a Branch Supervisor to oversee daily branch operations, coach a frontline team, and drive sales while ensuring policy compliance and exceptional customer service. You will manage staff schedules, audits, and training, striving for operational excellence and a positive work environment.

The role requires 3+ years in retail banking with supervisory experience, a solid understanding of branch procedures, and a focus on delivering financial peace of mind to customers.