Branch Office Coordinator: Seamless Ops & Stellar Service

Conference Technologies; Washington, Reston (District of Columbia, VA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive base salary

Employer matched medical and dental保险

Employer matched 401(k)

Bonus eligibility based on results

PTO and holidays

Job summary

CTI in Washington DC is seeking a Branch Office Coordinator to streamline daily branch operations and support client-facing activities at the DC area branch. You will schedule manpower for installation and service, coordinate with clients and internal teams, and assist with shipping, receiving, and order tracking to keep workflows efficient.

The role emphasizes organized, proactive, and customer-focused administration, with on-site work in the branch.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of administrative/office support experience preferred.
• Experience coordinating schedules and supporting office operations.
• Proficient in Microsoft Office and general office technology.
• Experience with shipping, receiving, order tracking, or administrative support is a plus.
• Strong organizational, problem-solving, and communication skills.
• Ability to manage multiple priorities with attention to detail.

Responsibilities

• Manage daily office operations and administrative activities to support branch personnel and business objectives.
• Schedule manpower for Installation and Service work.
• Coordinate with internal teams, clients, and vendors for efficient communication and workflow.
• Provide administrative support to the Inside Sales team and other branch personnel as needed.
• Assist with shipping and receiving activities, including tracking deliveries and maintaining records.
• Monitor and track orders to ensure timely processing and fulfillment.
• Maintain office supplies, inventory, and general office organization.
• Support branch leadership with scheduling, reporting, documentation, and special projects.
• Assist with client visits and maintain a professional office environment.
• Maintain records and documentation related to branch operations.
• Provide exceptional customer service to internal and external stakeholders.
• Perform other duties as assigned.

Skills

Microsoft Office

Customer service

Organizational skills

Written and verbal communication

Education

High school diploma or equivalent

Tools

Shipping/Receiving software

Job description

CTI in Washington DC is seeking a Branch Office Coordinator to streamline daily branch operations and support client-facing activities at the DC area branch. You will schedule manpower for installation and service, coordinate with clients and internal teams, and assist with shipping, receiving, and order tracking to keep workflows efficient.

The role emphasizes organized, proactive, and customer-focused administration, with on-site work in the branch.