Branch Operations Coordinator | Scheduling & Admin Support

Tri-State Rigging, LLC; Louisville (KY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Company paid life insurance

401(k)

PTO and holiday pay

Job summary

Tri-State Rigging, LLC is seeking a dynamic Branch Operations Assistant to support daily office operations, field crews, and customer communications. The role collaborates with the Territory Manager to ensure smooth administrative processes, efficient scheduling, and accurate project documentation.

Ideal candidates are organized, detail-oriented, proactive, and comfortable managing multiple priorities in a fast-paced environment.

Qualifications

• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• High attention to detail and accuracy.
• Ability to work independently and collaboratively within a team.
• Experience in a support or supervisory role in construction, manufacturing, or service industries preferred.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Ability to learn and operate multiple platforms simultaneously.

Responsibilities

• Monitor shop operations and assist in ensuring work is completed efficiently when crews are not deployed to project sites.
• Manage daily scheduling activities and coordinate project logistics with Crew Leaders.
• Support the Territory Manager with customer communications regarding ongoing and upcoming projects.
• Serve as a resource for field personnel by assisting with day-to-day operational needs and administrative requests.
• Act as a primary point of contact for crew members regarding routine daily tasks as delegated by the Territory Manager.
• Prepare, review, and finalize work orders, invoices, and estimates as needed.
• Maintain accurate project records and documentation.
• Ensure timely processing and organization of operational paperwork.
• Coordinate communication between field crews and management to maintain operational efficiency.
• Assist in scheduling and coordination of equipment repairs and service work with external vendors.
• Track and maintain records related to employee and equipment certifications, inspections, and compliance.
• Help ensure organizational compliance with company and industry standards.

Tools

Jobber

Method

Samsara

Paylocity

Job description

Tri-State Rigging, LLC is seeking a dynamic Branch Operations Assistant to support daily office operations, field crews, and customer communications. The role collaborates with the Territory Manager to ensure smooth administrative processes, efficient scheduling, and accurate project documentation.

Ideal candidates are organized, detail-oriented, proactive, and comfortable managing multiple priorities in a fast-paced environment.