Branch Member Services & Sales Champion

AAA The Auto Club Group; Fort Mill (SC); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Complimentary AAA membership with road

Travel discounts

Adoption assistance program

Job summary

AAA The Auto Club Group is seeking a Branch Customer Service Representative in Fort Mill, SC. You will greet members, promote memberships and travel products, generate leads, and handle inquiries with a focus on service quality and sales growth.

The role requires customer-focused experience, problem-solving skills, and comfort with Microsoft Office. You’ll support the branch team, process payments, and help maintain a positive, welcoming environment for members and staff alike.

Qualifications

• Customer-focused environment experience.
• Strong problem solving and ownership.
• Digital confidence with Microsoft Office.

Responsibilities

• Greet and service members, promoting memberships and travel products.
• Generate leads and share promotions; conduct outbound calls.
• Respond to member inquiries and resolve complaints.
• Process payments and balance cash drawer.
• Provide branch and team support during peak times.

Skills

Customer service

Sales skills

Communication

Problem solving

Multitasking

Education

High School Diploma or equivalent

Job description

AAA The Auto Club Group is seeking a Branch Customer Service Representative in Fort Mill, SC. You will greet members, promote memberships and travel products, generate leads, and handle inquiries with a focus on service quality and sales growth.

The role requires customer-focused experience, problem-solving skills, and comfort with Microsoft Office. You’ll support the branch team, process payments, and help maintain a positive, welcoming environment for members and staff alike.