Branch Member Services & Travel Sales Pro

AAA-The Auto Club Group; Champaign (IL); On-site; USD 26,174 - 29,618; Part time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) match

Paid parental leave

Tuition assistance

AAA membership

Job summary

AAA-The Auto Club Group in Champaign, Illinois is seeking a Branch Customer Service Representative to engage customers and drive revenue. Key responsibilities include providing sales and support services, processing payments, and handling customer inquiries.

The ideal candidate should have a high school diploma, customer service experience, and strong problem-solving skills. Benefits include medical, dental, and vision coverage, along with paid time off and a 401(k) match.

Qualifications

• Experience working in a customer-focused environment.
• Ability to work effectively in a team environment.
• Willingness to work irregular hours, including holidays and weekends.

Responsibilities

• Provide sales and support services to members.
• Generate leads and provide travel information.
• Respond to customer inquiries and resolve complaints.
• Provide cashiering services and process payments.
• Conduct outbound promotional calls for insurance products.

Skills

Customer service skills

Problem-solving skills

Microsoft Office proficiency

Mathematical skills

Communication skills

Ability to multi-task

Education

High school diploma or equivalent

Job description

AAA-The Auto Club Group in Champaign, Illinois is seeking a Branch Customer Service Representative to engage customers and drive revenue. Key responsibilities include providing sales and support services, processing payments, and handling customer inquiries.

The ideal candidate should have a high school diploma, customer service experience, and strong problem-solving skills. Benefits include medical, dental, and vision coverage, along with paid time off and a 401(k) match.