Branch Manager, Recruitment & Growth Leader

Adecco Group; Claremont (CA); On-site; USD 70,000 - 108,000; Full time

Job summary

Adecco Group in California seeks a Branch Manager to build strategic business plans, recruit and develop top talent, and drive client growth while managing branch P&L and costs. You will lead sales, recruitment operations, and client satisfaction initiatives across accounts, with a focus on retention, performance metrics, and continuous improvement.

You will establish plans to grow accounts, oversee SLA adherence, and present monthly reviews to senior leadership.

Qualifications

• A high school diploma or equivalent and 5+ years of relevant work experience.
• Two year’s direct sales experience with a proven track record.
• Sales experience within a personnel service organization is preferred.
• One year of supervisory / management experience with a sales or service-oriented staff.

Responsibilities

• Grow and retain accounts while expanding new client relationships.
• Ensure all agreed-upon client requirements (operational and contractual) are met and in line with SLA targets.
• Maintain high levels of customer satisfaction through regular communication and business reviews with the client and program teams.
• Serve as an escalation point for Client, Procurement, Operations, and HR Managers to discuss issues or requests.
• Surveys clients regarding service perception and opportunities for growth.
• Develop and maintain knowledge of client’s business, staffing needs, culture, and program expectations.
• Set and monitor pay and bill rates based on skill categories.
• On-board new customers including terms, risk assessment, rate negotiations and hire-to-pay processes.

Skills

Sales leadership

Account management

People management

Budgeting

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Adecco Group in California seeks a Branch Manager to build strategic business plans, recruit and develop top talent, and drive client growth while managing branch P&L and costs. You will lead sales, recruitment operations, and client satisfaction initiatives across accounts, with a focus on retention, performance metrics, and continuous improvement.

You will establish plans to grow accounts, oversee SLA adherence, and present monthly reviews to senior leadership.