Branch Manager: Lead Growth & Service Excellence

UCB Bank; Kincaid (IL); On-site; USD 85,000 - 120,000; Full time

Job summary

United Community Bank is seeking a Branch Manager to direct the expansion of customer relationships and achieve sales, asset and service goals while fostering a high-quality sales and service culture.

The role supervises teller activities, staff development, training and scheduling, and manages daily operations of the teller staff.

You will collaborate with other bank units, cross-sell products, and participate in community outreach to grow the branch footprint.

Qualifications

• Supervises teller staff and coordinates training and scheduling.
• Develops objectives and meets sales/service goals.
• Maintains privacy and compliance with regulations.

Responsibilities

• Prepare and track monthly sales plan for branches.
• Establish and communicate sales and service goals for Personal Bankers and CSR.
• Cross-sell products and manage risk across branch operations.
• Conduct branch staff meetings and performance evaluations.

Skills

Staff supervision

Sales leadership

Coaching & development

Education

High school diploma or equivalent

Tools

Microsoft Office

Web Teller

Job description

United Community Bank is seeking a Branch Manager to direct the expansion of customer relationships and achieve sales, asset and service goals while fostering a high-quality sales and service culture.

The role supervises teller activities, staff development, training and scheduling, and manages daily operations of the teller staff.

You will collaborate with other bank units, cross-sell products, and participate in community outreach to grow the branch footprint.