Branch Growth Leader — Sales & Service Captain

UNITED COMMUNITY BANK; Kincaid (IL); Vor Ort; USD 60.000 - 90.000; Vollzeit

Zusammenfassung

United Community Bank is seeking a Branch Manager to lead sales and service excellence at a local branch. The role focuses on expanding customer relationships, achieving sales targets, and guiding Personal Bankers and Customer Service staff to deliver superior service.

The position oversees teller activities, staff development, scheduling, training, and daily branch operations, with an emphasis on cross-selling and community engagement to grow the customer base.

Qualifikationen

• High school diploma or equivalent required.
• Minimum of three years teller experience preferred, or prior supervisory experience preferred.
• Proficiency in Microsoft Office; experience with Web Teller and check imaging software is a plus.

Aufgaben

• Prepare and track the monthly sales plan for the assigned branch(es).
• Establish and communicate sales and service goals for Personal Bankers and CSR staff.
• Implement strategies to meet or exceed sales and customer retention goals.
• Provide guidance and coaching to staff to achieve objectives.
• Develop and maintain a quality sales/service culture at the branch.
• Cross-sell products to small business and retail customers.

Kenntnisse

Microsoft Office

Attention to detail

Time management

Discretion

Verbal/written communication

Ausbildung

High school diploma or equivalent

3+ years teller or supervisory experience

Tools

Web Teller

Check imaging software

Jobbeschreibung

United Community Bank is seeking a Branch Manager to lead sales and service excellence at a local branch. The role focuses on expanding customer relationships, achieving sales targets, and guiding Personal Bankers and Customer Service staff to deliver superior service.

The position oversees teller activities, staff development, scheduling, training, and daily branch operations, with an emphasis on cross-selling and community engagement to grow the customer base.