Branch Manager: Lead Growth and Community Banking

East West Bank; Monterey Park (CA); On-site; USD 69,000 - 120,000; Full time

Job summary

East West Bank seeks a Branch Manager to lead a full-service branch, drive business development, and ensure exceptional customer service. The BM will collaborate with product managers to refer bank products to partners and ensure policy compliance across all operations.

The role requires strong leadership, experience in lending, and the ability to manage staff, meet branch goals, and represent the bank in the community. Located in California, with a focus on growth and profitability.

Qualifications

• High school diploma or GED preferred.
• 5 years of functional/professional experience.
• 3 years of supervisory or managerial experience.
• 3-5 years related experience and/or training including strong commercial lending or product knowledge.
• Ability to read, analyze and interpret balance sheets.
• Ability to present information to groups of managers, staff, customers, and the general public.

Responsibilities

• Plan, coordinate and monitor the overall activities and operations of a full-service branch office.
• Communicate with existing and potential customers to introduce products and services.
• Solicit customers and organizations to generate new business; conduct staff training.
• Develop branch business plan to maximize profitability for banking products.
• Ensure custody and control of assets, records, and collateral procedures are followed.
• Prepare financial and regulatory reports required by law and management.
• Represent the bank at community functions to market products and services.
• Oversee performance management of branch staff and supervisors.
• Carry out supervisory responsibilities per policies and laws.
• Interview, hire, train, and assign work to staff; address complaints.

Skills

Supervisory experience

Branch management

Commercial lending

Product knowledge

Financial analysis

Customer service

Education

High school diploma

GED

Job description

East West Bank seeks a Branch Manager to lead a full-service branch, drive business development, and ensure exceptional customer service. The BM will collaborate with product managers to refer bank products to partners and ensure policy compliance across all operations.

The role requires strong leadership, experience in lending, and the ability to manage staff, meet branch goals, and represent the bank in the community. Located in California, with a focus on growth and profitability.