Branch Manager: Growth, Leadership & Customer Experience

PNC Financial Services Group; Newton (MA); Sur place; USD 84 000 - 140 000; Plein temps

Résumé du poste

PNC Financial Services Group's Chestnut Hill/Boston area branch seeks a Branch Manager to lead branch performance, coach a high-performing team, and deliver an omni-channel client experience with a strong focus on customer financial well-being.

You will drive revenue, ensure compliance with regulations, and develop staff while fostering an inclusive workplace and community presence. Experience in banking and people management is required.

Qualifications

• Notes: knowledge and abilities in branch leadership, sales, risk management and compliance.
• Experience in managing teams, driving revenue and ensuring customer satisfaction.

Responsabilités

• Lead all aspects of branch performance to drive revenue and customer loyalty.
• Utilize branded sales processes to achieve targets and grow share-of-wallet.
• Coach and develop branch team to deliver an omni-channel, differentiated client experience.
• Ensure risk management, regulatory compliance and operational controls.
• Acquire and retain talent through onboarding, coaching and performance management.

Connaissances

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Formation

No Degree

Notary Public

Description du poste

PNC Financial Services Group's Chestnut Hill/Boston area branch seeks a Branch Manager to lead branch performance, coach a high-performing team, and deliver an omni-channel client experience with a strong focus on customer financial well-being.

You will drive revenue, ensure compliance with regulations, and develop staff while fostering an inclusive workplace and community presence. Experience in banking and people management is required.