Branch Growth Leader: Customer Experience & Team Coaching

PNC Financial Services Group, Inc.; Middletown Township (PA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Paid time off

Job summary

PNC Financial Services Group, Inc. is seeking a Branch Manager for the Media, PA area. You will lead branch performance, drive revenue through consultative interactions, and deliver a differentiated, omni-channel experience for customers.

You will coach a high-performing team, manage risk, and collaborate with ecosystem partners to grow share-of-wallet. This role emphasizes leadership, customer focus, and compliance within an in-office environment.

Qualifications

• 3+ years of related experience typically required.
• No university degree required; experience may substitute.
• Notary public eligibility may be required in applicable states.

Responsibilities

• Lead all aspects of branch performance and operations.
• Drive revenue and customer loyalty through consultative sales.
• Build a differentiated, omni-channel client experience.
• Collaborate with ecosystem partners and manage risk/compliance.
• Hire, onboard, coach, and develop branch team members.

Skills

Branch leadership

Sales management

Customer experience

Risk management

People management

Leadership & coaching

Education

Education No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Branch Manager for the Media, PA area. You will lead branch performance, drive revenue through consultative interactions, and deliver a differentiated, omni-channel experience for customers.

You will coach a high-performing team, manage risk, and collaborate with ecosystem partners to grow share-of-wallet. This role emphasizes leadership, customer focus, and compliance within an in-office environment.