Branch Leader - Growth, Customer Experience & Team Coach

PNC Financial Services Group, Inc.; Denver (CO); On-site; USD 95,000 - 125,000; Full time

Job summary

PNC Financial Services Group, Inc. in Denver, CO seeks a Branch Manager to lead a high performing team, drive branch performance, and deliver a differentiated customer experience in an omni-channel environment.

You will manage risk and compliance, coach staff, and develop partnerships to grow revenue through consumer and business banking solutions, while fostering an inclusive workplace. The role emphasizes talent onboarding, performance management, and community involvement to deepen customer

Qualifications

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• The posting lists skills, competencies, work experience, education and required certifications/licensures.

Responsibilities

• Drive branch performance through planning and execution.
• Grow revenue via consultative client interactions and solutions.
• Lead a branded sales process to achieve targets and customer loyalty.
• Coach and develop branch team while managing risk and compliance.
• Ensure a seamless omni-channel client experience.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Job description

PNC Financial Services Group, Inc. in Denver, CO seeks a Branch Manager to lead a high performing team, drive branch performance, and deliver a differentiated customer experience in an omni-channel environment.

You will manage risk and compliance, coach staff, and develop partnerships to grow revenue through consumer and business banking solutions, while fostering an inclusive workplace. The role emphasizes talent onboarding, performance management, and community involvement to deepen customer