Branch Leader: Grow Revenue & Elevate Customer Experience

PNC; Massachusetts; Vor Ort; USD 84.000 - 140.000; Vollzeit

Benefits dieser Stelle

Medical/prescription coverage

Dental and vision

Life Insurance

Disability protection

401(k) with match

Pension and stock purchase plans

Dependent care reimbursement

Back-up care

Adoption reimbursement

Educational assistance

Wellness program

Zusammenfassung

PNC is seeking a Branch Manager at the Chestnut Hill Branch in Boston, MA. This role leads branch performance, drives revenue, and champions a customer-first experience in an omni-channel environment.

Responsibilities include coaching a high-performing team, managing risk, and collaborating with ecosystem partners to deliver solutions that enhance client financial well-being. In-office role focused on growth and community engagement.

Qualifikationen

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Aufgaben

• Lead all aspects of branch performance, drive revenue and loyalty through consultative client interactions and solutions.
• Create a differentiated customer experience, making banking easy in an omni-channel environment.
• Collaborate with a broad range of ecosystem partners and manage risk and compliance.
• Build a high-performing team through attraction, onboarding, coaching and development of branch staff.
• Utilize a branded sales process to achieve sales targets and share-of-wallet growth.
• Drive business banking results via business development and community involvement, coaching to consultative selling.

Kenntnisse

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Sales Management

Digital Awareness

Effective Communications

Managing Priorities

Proactive Behavior

Jobbeschreibung

PNC is seeking a Branch Manager at the Chestnut Hill Branch in Boston, MA. This role leads branch performance, drives revenue, and champions a customer-first experience in an omni-channel environment.

Responsibilities include coaching a high-performing team, managing risk, and collaborating with ecosystem partners to deliver solutions that enhance client financial well-being. In-office role focused on growth and community engagement.