Branch Manager — Lead Growth & Customer Experience

PNC; Phoenix (AZ); Vor Ort; USD 120.000 - 150.000; Vollzeit

Benefits dieser Stelle

Health coverage

Life insurance

Disability protection

401(k) with match

Dependent care

Backup care

Education assistance

Wellness program

Paid holidays

Zusammenfassung

PNC in Phoenix, AZ seeks a Branch Manager to lead a high-performing team and drive branch performance. You will manage revenue growth, customer loyalty, risk controls, and regulatory compliance while delivering a seamless, omni-channel banking experience.

You will coach and develop staff, attract talent, and partner with ecosystem teams to expand market share. Strong leadership and strategic planning are essential to succeeding in this in-office role.

Qualifikationen

• Typically 5+ years related experience with at least 2 years supervisory experience.
• Notary Public in the applicable state is required.
• No Degree; equivalent education/experience may be considered.

Aufgaben

• Plan and execute to drive branch performance and revenue growth.
• Lead risk management and regulatory compliance in a complex environment.
• Coach and develop branch team; manage onboarding and performance.
• Deliver a differentiated client experience across omni-channel banking and ecosystem partnerships.

Kenntnisse

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented Competencies

Branch Banking Services

Delegation

Digital Awareness

Effective Communications

Managing Multiple Priorities

Sales Management

Jobbeschreibung

PNC in Phoenix, AZ seeks a Branch Manager to lead a high-performing team and drive branch performance. You will manage revenue growth, customer loyalty, risk controls, and regulatory compliance while delivering a seamless, omni-channel banking experience.

You will coach and develop staff, attract talent, and partner with ecosystem teams to expand market share. Strong leadership and strategic planning are essential to succeeding in this in-office role.