Branch Leader: Drive Revenue & Customer Experience

PNC Financial Services Group, Inc.; Pennsylvania; On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision options

Life insurance (employee and family)

Disability protection

401(k) with match and stock purchase计划

Pension benefits

Job summary

PNC Financial Services Group, Inc. is seeking a Branch Manager in Philadelphia, PA. The role focuses on leading branch performance, driving revenue through consultative client interactions, and delivering a differentiated omni-channel banking experience.

You will lead risk management, talent development, and a branded sales process to achieve sales targets and customer loyalty while fostering an inclusive, high-performing team culture.

Qualifications

• Experience in branch banking with a focus on revenue growth and customer loyalty.
• Ability to manage risk and compliance in a complex environment.
• Proven leadership in coaching and developing branch teams.

Responsibilities

• Lead and execute a branded sales process to meet targets and loyalty goals.
• Drive branch performance through planning, execution, and omni-channel customer experience.
• Develop and coach the branch team, onboard staff, and manage performance.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Sales Management

Effective Communications

Managing Multiple Priorities

Digital Awareness

Delegation

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Branch Manager in Philadelphia, PA. The role focuses on leading branch performance, driving revenue through consultative client interactions, and delivering a differentiated omni-channel banking experience.

You will lead risk management, talent development, and a branded sales process to achieve sales targets and customer loyalty while fostering an inclusive, high-performing team culture.