Branch Leader: Tellers, Service & Loans

CBI Bank & Trust; Kalona (IA); On-site; USD 42,000 - 62,000; Full time

Job summary

CBI Bank & Trust in Kalona, IA seeks an Assistant Branch Manager to supervise tellers and schedule staff across locations, ensuring efficient teller operations and customer service excellence.

Responsibilities include promoting products, pursuing cross-selling, supervising Retail staff, and assisting the Branch Manager with performance reviews and daily operations, including deposit accounts, consumer loans, and branch audits.

Qualifications

• Post high school education or banking-related training preferred.
• Flexible work schedule required.

Responsibilities

• Promotes products and services; maintains knowledge of offerings.
• Identifies cross-selling opportunities and records sales.
• Supervises, coaches and schedules Retail staff for efficiency.
• Works with Branch Manager on performance reviews for Retail staff.
• Opens and closes deposit accounts; handles teller transactions accurately.
• Assists with Branch Manager duties in their absence at Kalona location.
• Performs safe deposit box duties and branch cash audits.

Skills

Customer service

Sales

Coaching

Scheduling

Education

Post high school education or banking-related training

Job description

CBI Bank & Trust in Kalona, IA seeks an Assistant Branch Manager to supervise tellers and schedule staff across locations, ensuring efficient teller operations and customer service excellence.

Responsibilities include promoting products, pursuing cross-selling, supervising Retail staff, and assisting the Branch Manager with performance reviews and daily operations, including deposit accounts, consumer loans, and branch audits.