Branch Leader & Team Performance Coach

First Financial Credit Union; Deming (NM); On-site; USD 55,000 - 75,000; Full time

Job summary

First Financial Credit Union in Deming, NM seeks a Branch Supervisor to lead daily branch operations and mentor staff to deliver exceptional member service. You will oversee loan and account duties, maintain security procedures, and drive branch performance aligned with CU goals.

The role emphasizes coaching, performance reviews, and adapting to regulatory requirements while representing the CU positively in the community.

Qualifications

• 4 years of financial industry experience including 2 years supervisory experience.
• Bachelor’s degree preferred.
• Excellent interviewing, communication, and public relations skills.

Responsibilities

• Supervises and develops staff to ensure quality member service.
• Acts as a customer-facing FSR/teller, handles loans and account openings/closings, and balances drawer when needed.
• Conducts performance appraisals and ongoing coaching with supervisors.
• Ensures opening/closing duties are completed accurately and follows security procedures.

Skills

Leadership

Communication

Customer service

Interpersonal skills

Cross-selling

Education

High school graduate or equivalent

Bachelor’s degree preferred

Job description

First Financial Credit Union in Deming, NM seeks a Branch Supervisor to lead daily branch operations and mentor staff to deliver exceptional member service. You will oversee loan and account duties, maintain security procedures, and drive branch performance aligned with CU goals.

The role emphasizes coaching, performance reviews, and adapting to regulatory requirements while representing the CU positively in the community.