Branch Leader: Member Service & Growth

Credit-Union-of-Colorado; Durango (CO); On-site; USD 70,000 - 110,000; Full time

Job summary

Credit Union of Colorado in Durango seeks a Branch Manager to direct daily branch operations, ensure policy compliance, and lead service, sales, and staff development to deliver exceptional member experiences.

You will hire and train Member Advocates, monitor performance, manage the budget, oversee security and regulatory tasks, and champion a culture of continuous improvement while offering a full range of financial services.

Qualifications

• Bachelor's degree and two years of leadership experience.
• Strong leadership and communication skills.
• Ability to manage branch operations and development of staff.

Responsibilities

• Direct branch operations and ensure policy compliance.
• Lead service, operational and sales efforts through goal setting and supervision.
• Hire, train and develop Member Advocates; onboarding and readiness.
• Oversee security, budgeting, and regulatory compliance; ensure accurate payroll.
• Foster a culture of continuous improvement and professional growth.

Skills

Leadership

Customer service

Team management

Regulatory compliance

Budgeting

Education

Bachelor's degree

2+ years leadership experience

Job description

Credit Union of Colorado in Durango seeks a Branch Manager to direct daily branch operations, ensure policy compliance, and lead service, sales, and staff development to deliver exceptional member experiences.

You will hire and train Member Advocates, monitor performance, manage the budget, oversee security and regulatory tasks, and champion a culture of continuous improvement while offering a full range of financial services.