Branch Manager - Lead Member-First Service & Growth

Fitzsimons Credit Union; Aurora (CO); On-site; USD 63,000 - 73,000; Full time

Benefits offered by this job

Tuition reimbursement & educational assistance

Internal growth and leadership development opportunities

HSA - with employer contributions

Wellness programs and employee recognition

Generous paid time off and holidays

401(k) plan with a 5% employer match

Employer-paid disability and life insurance

Paid parental leave

Job summary

A well-respected credit union in the Denver/Metro area is seeking a Branch Manager to lead its dynamic Communications Center team. This role involves overseeing daily operations, enhancing member experience, and driving a strong service-oriented culture. The ideal candidate will have 3-5 years of experience in financial services, strong leadership skills, and a passion for developing teams. The position offers a comprehensive benefits package, including tuition reimbursement, wellness programs, and a generous 401(k) plan with employer match.

Qualifications

• 3-5 years of experience in credit union operations or financial services.
• Ability to lead, motivate, and develop a service-driven team.
• Strong knowledge of operations, lending, and service workflows.
• Tech-savvy with strong analytical and problem-solving skills.

Responsibilities

• Hire, train, coach, and supervise a high-performing team.
• Monitor performance standards and conduct evaluations.
• Implement departmental strategies aligned with goals.
• Identify opportunities for workflow and service improvements.

Skills

Leadership

Team Development

Operational Knowledge

Analytical Skills

Communication Skills

Bilingual (Spanish)

Job description

A well-respected credit union in the Denver/Metro area is seeking a Branch Manager to lead its dynamic Communications Center team. This role involves overseeing daily operations, enhancing member experience, and driving a strong service-oriented culture. The ideal candidate will have 3-5 years of experience in financial services, strong leadership skills, and a passion for developing teams. The position offers a comprehensive benefits package, including tuition reimbursement, wellness programs, and a generous 401(k) plan with employer match.