Branch Supervisor: Member Service & Ops Leader

Credit Union of Colorado; Pueblo (CO); Hybrid; USD 74,100 - 90,800; Full time

Job summary

Credit Union of Colorado is looking for a Branch Supervisor to oversee branch operations and lead a team dedicated to exceptional member service. This hybrid role involves training staff, ensuring compliance with policies, and providing high-quality services to both current and prospective members.

The ideal candidate should possess strong leadership skills, a Bachelor's degree, and experience in customer service. They will also engage in process improvements and promote business development within the branch.

Qualifications

• Bachelor’s degree or four years related experience and/or training.
• Ability to demonstrate excellent member service skills.
• Experience with leadership and staff management.

Responsibilities

• Assist with direction and administration of branch operations.
• Supervise and train branch staff to ensure service excellence.
• Ensure compliance with established policies and procedures.

Skills

Leadership

Customer Service

Problem Solving

Communication

Organizational Skills

Education

Bachelor's degree or equivalent experience

Job description

Credit Union of Colorado is looking for a Branch Supervisor to oversee branch operations and lead a team dedicated to exceptional member service. This hybrid role involves training staff, ensuring compliance with policies, and providing high-quality services to both current and prospective members.

The ideal candidate should possess strong leadership skills, a Bachelor's degree, and experience in customer service. They will also engage in process improvements and promote business development within the branch.