Branch Leader: Member Experience & Growth (Hybrid)

Wescom Central Credit Union; National City (CA); Sur place; USD 81 000 - 122 000; Plein temps

Résumé du poste

Wescom Central Credit Union in National City, CA, is seeking a Branch Manager to lead a high-performing team and deliver exceptional member experiences while safeguarding assets. The role emphasizes coaching staff, managing daily operations, and driving growth through member referrals and community engagement.

The position requires strong leadership, compliance knowledge, and the ability to adapt to changing technology and financial services products.

Qualifications

• Bachelor's Degree preferred in finance/related field.
• Strong analytical and written/oral communication skills.
• Detail-oriented with ability to work in fast-paced environments.

Responsabilités

• Lead branch staff and oversee operations to support growth.
• Manage risk and ensure operational integrity.
• Mentor staff and drive member engagement and referrals.
• Coordinate with branch management team and other units.
• Ensure staff use of mobile and online banking tech.
• Maintain branch service standards and compliance.

Connaissances

Analytical skills

Communication skills

Team player

Detail oriented

Formation

Bachelor's Degree

Outils

Credit Union OS

Lending system

Microsoft Office

Description du poste

Wescom Central Credit Union in National City, CA, is seeking a Branch Manager to lead a high-performing team and deliver exceptional member experiences while safeguarding assets. The role emphasizes coaching staff, managing daily operations, and driving growth through member referrals and community engagement.

The position requires strong leadership, compliance knowledge, and the ability to adapt to changing technology and financial services products.