Branch Growth & Member Experience Lead

Wescom-Credit-Union; California; Presencial; USD 81.000 - 122.000; Jornada completa

Descripción de la vacante

Wescom-Credit-Union in California seeks an experienced Branch Manager to lead the branch team and deliver Signature Experiences to members while supporting growth and risk management. The role focuses on staff development, operational excellence, and a service culture that emphasizes teamwork and financial discipline.

A Bachelor's degree and supervisory experience in a financial institution are preferred, with proficiency in technology and lending processes.

Formación

• Bachelor’s degree preferred with supervisory experience.
• Strong leadership and coaching abilities.
• Excellent written and verbal communication.

Responsabilidades

• Lead branch staff to deliver high-level member service.
• Oversee branch operations and risk management.
• Drive growth through member engagement and SEG/community relations.
• Ensure compliance and training across the branch.
• Manage schedules and performance reviews.

Conocimientos

Staff leadership

Customer service

Analytical skills

Communication skills

Educación

Bachelor’s degree in finance, business, or related field

Herramientas

Microsoft Office

Descripción del empleo

Wescom-Credit-Union in California seeks an experienced Branch Manager to lead the branch team and deliver Signature Experiences to members while supporting growth and risk management. The role focuses on staff development, operational excellence, and a service culture that emphasizes teamwork and financial discipline.

A Bachelor's degree and supervisory experience in a financial institution are preferred, with proficiency in technology and lending processes.