Branch Leader (Licensed) - Service & Growth

First Citizens Bank; Asheville (NC); Presencial; USD 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Benefits package

Descripción de la vacante

First Citizens Bank in Asheville, NC is seeking a Service Manager to lead branch operations, manage a staff of sales and service representatives, and drive proactive customer outreach and relationship building.

You will ensure service standards, regulatory compliance, open deposit accounts, coordinate lending referrals, and support consumer investment needs, with a focus on community engagement and long‑term branch success.

Formación

• Bachelor's Degree with 2+ years in financial services or bank operations, or a high school diploma with 6 years in the field.
• Experience in leadership roles preferred.

Responsabilidades

• Lead team performance and coaching to meet branch goals.
• Drive sales through proactive outreach and community engagement.
• Maintain service standards and optimize customer experience.
• Ensure compliant operations, risk management, and training compliance.

Conocimientos

Team leadership

Sales leadership

Customer outreach

Branch operations

Coaching and development

Regulatory compliance

Financial services knowledge

Educación

Bachelor's degree + 2 years' experience OR high school diploma + 6 years' experience

Descripción del empleo

First Citizens Bank in Asheville, NC is seeking a Service Manager to lead branch operations, manage a staff of sales and service representatives, and drive proactive customer outreach and relationship building.

You will ensure service standards, regulatory compliance, open deposit accounts, coordinate lending referrals, and support consumer investment needs, with a focus on community engagement and long‑term branch success.