Dynamic Branch Sales & Service Pro (Float)

First Citizens Bank; Asheville (NC); On-site; USD 36,000 - 52,000; Full time

Job summary

First Citizens Bank in Asheville seeks a Sales and Service Representative to handle branch transactions, assist customers, and promote bank products. The role requires a valid driver's license and frequent driving to other offices; gas mileage reimbursement is provided.

You will identify sales opportunities, educate customers on services, and support a collaborative branch team with strong interpersonal and problem-solving skills.

Qualifications

• High School Diploma or GED and experience in customer service
• Preferred area of experience: sales or banking, cash handling, teller line
• Skill(s): Financial literacy, Knowledge of retail banking products and services
• Must possess a valid driver’s license and frequent driving to other offices or customers.

Responsibilities

• Initiate conversations to uncover sales or referral opportunities and address customer needs.
• Comply with bank policies and regulations to manage risk related to customer interactions and transactions.

Skills

Interpersonal communication

Customer service

Adaptability

Teamwork

Flexibility

Agility

Financial literacy

Retail banking knowledge

Written and verbal communication

Relationship building

Education

High School Diploma or GED

Job description

First Citizens Bank in Asheville seeks a Sales and Service Representative to handle branch transactions, assist customers, and promote bank products. The role requires a valid driver's license and frequent driving to other offices; gas mileage reimbursement is provided.

You will identify sales opportunities, educate customers on services, and support a collaborative branch team with strong interpersonal and problem-solving skills.