Branch Leader: Growth, Service & Team Coaching

Golden 1 Credit Union; Sacramento (CA); On-site; USD 78,000 - 83,000; Full time

Job summary

Golden 1 Credit Union in Sacramento is seeking a Branch Manager II to lead daily branch operations, develop staff, and deliver exceptional member service. You’ll drive performance, manage budgets, ensure compliance, and partner with other departments to achieve company goals.

This exempt, full-time role reports to the Director - Branch Member Service and Performance and offers a competitive pay range of $77,500 to $83,000 per year, with opportunities for growth through internal advancement and

Qualifications

• Bachelor's Degree in related field or equivalent work experience required.
• 3+ years progressively responsible management experience within a retail or financial institution required.

Responsibilities

• Fosters a professional and friendly environment that provides exceptional service to Golden 1 members, resulting in expansion of Golden 1 market share, wallet share, and increased revenue.
• Build, train, coach and lead an engaged team through employee development.
• Leads overall performance and member service objectives that align with Golden 1's mission, vision, and core values.
• Plans, organizes, directs, implements and controls all aspects of branch operations, including the achievement of compliance for all regulations, policies, and procedures.
• Creates a positive branch service culture and partners with other departments to achieve shared company objectives.
• identifies community event opportunities and participates in related events.

Skills

Leadership

Team management

Coaching

Customer service

Education

Bachelor's Degree

Job description

Golden 1 Credit Union in Sacramento is seeking a Branch Manager II to lead daily branch operations, develop staff, and deliver exceptional member service. You’ll drive performance, manage budgets, ensure compliance, and partner with other departments to achieve company goals.

This exempt, full-time role reports to the Director - Branch Member Service and Performance and offers a competitive pay range of $77,500 to $83,000 per year, with opportunities for growth through internal advancement and