Branch Manager IV - Lead Teams, Grow Community

Golden1; California; On-site; USD 89,500 - 95,000; Full time

Job summary

Golden 1 Credit Union is seeking a Branch Manager IV in California to lead a high-performing branch team and deliver exceptional member service. You will coach staff, drive branch performance, and ensure compliance across operations while expanding market share and wallet share within the community.

You will shape the branch culture, partner with other departments, and manage budgets to support strategic goals.

Qualifications

• Bachelor’s Degree in related field or equivalent work experience required.
• 3+ years of progressively responsible management experience within a retail or financial institution required.

Responsibilities

• Fosters a professional and friendly environment that provides exceptional service to Golden 1 members, resulting in expansion of Golden 1 market share, wallet share, and increased revenue.
• Build, train, coach and lead an engaged team through employee development.
• Leads overall performance and member service objectives that align with Golden 1's mission, vision, and core values.
• Plans, organizes, directs, implements and controls all aspects of branch operations, including compliance with regulations, policies, and procedures.
• Creates a positive branch service culture and partners with other departments to achieve shared company objectives.
• Identify, target, and market the Credit Union to potential fields of membership within the branch’s demographic and local communities.
• Develop and implement branch business and marketing plans.
• Oversee and control applicable budgetary expenses.

Skills

Leadership

People management

Budget management

Education

Bachelor’s degree or equivalent

Job description

Golden 1 Credit Union is seeking a Branch Manager IV in California to lead a high-performing branch team and deliver exceptional member service. You will coach staff, drive branch performance, and ensure compliance across operations while expanding market share and wallet share within the community.

You will shape the branch culture, partner with other departments, and manage budgets to support strategic goals.