Branch Leader: Growth, Service & Team Coach

JPMorgan Chase & Co.; East Meadow (NY); On-site; USD 85,000 - 110,000; Full time

Job summary

JPMorgan Chase & Co. in the New York area seeks a Branch Manager to lead a Chase branch, delivering concierge service, growing deposits and investments, and coaching a high-performing team.

You will oversee operations, risk controls, and implement the latest banking solutions while representing the brand with hospitality and integrity. You will manage branch hours, including weekends and evenings, guide staff development, and build relationships with local businesses to strengthen community

Qualifications

• Experience leading a branch or retail banking team and driving performance.
• Strong focus on customer service, risk management, and policy adherence.
• Ability to coach and develop staff in a fast-paced environment.

Responsibilities

• Motivate the branch team by sharing a clear vision and embodying Chase values.
• Leverage the Branch Scorecard to grow deposits and investments.
• Prioritize understanding and meeting client needs to build lasting relationships.
• Build a high-performing team through coaching, feedback, and recognition.
• Encourage ongoing learning and development within the team.
• Forge relationships with local businesses to strengthen branch presence.
• Maintain a strong risk and control environment by following policies.

Skills

Leadership skills

Coaching

Multitasking

Decision-making

Risk & controls

Tech adoption

Influence & communication

Management experience

Retail Banking experience

High school diploma

Education

High school diploma or GED

College degree or military equivalent

Job description

JPMorgan Chase & Co. in the New York area seeks a Branch Manager to lead a Chase branch, delivering concierge service, growing deposits and investments, and coaching a high-performing team.

You will oversee operations, risk controls, and implement the latest banking solutions while representing the brand with hospitality and integrity. You will manage branch hours, including weekends and evenings, guide staff development, and build relationships with local businesses to strengthen community