Branch Leader: Growth, Service & Team Coach

JPMorgan Chase & Co.; Warrington Township (Bucks County); On-site; USD 65,000 - 95,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Branch Manager to lead a Chase Branch, delivering attentive service and a welcoming environment for clients and staff. You will oversee deposits, investments, operations, and coaching to drive success while representing the brand with hospitality.

The role emphasizes leadership, compliance, and the use of cutting-edge financial technology to meet client needs and grow the branch’s presence in the community.

Qualifications

• Experience leading a branch or retail team with a focus on client experience.
• Proven ability to coach and empower employees to achieve results.
• Strong risk awareness and adherence to policies.

Responsibilities

• Lead and manage all branch operations, deposits, investments, and staff performance.
• Coach the team and foster a culture of service, heart, curiosity, courage and excellence.
• Drive deposit and investment growth using Branch Scorecard insights.
• Build relationships with local businesses and community partners.
• Maintain strong risk controls and integrity in daily procedures.
• Adapt to a fast-paced environment and use technology to enhance client experience.
• Work branch hours including weekends and evenings.

Skills

Leadership

Coaching

Multitasking

Decision-making

Risk management

Technology enablement

Team development

Education

High school diploma or GED

College degree preferred

Job description

JPMorgan Chase & Co. is seeking a Branch Manager to lead a Chase Branch, delivering attentive service and a welcoming environment for clients and staff. You will oversee deposits, investments, operations, and coaching to drive success while representing the brand with hospitality.

The role emphasizes leadership, compliance, and the use of cutting-edge financial technology to meet client needs and grow the branch’s presence in the community.