Branch Leader: Growth, Service & Team Coaching

JPMorgan Chase & Co.; New York (NY); On-site; USD 85,000 - 120,000; Full time

Job summary

JPMorgan Chase & Co. in New York seeks an experienced Branch Manager to lead daily operations, drive deposits and investments, and coach the branch team to deliver exceptional client service.

You will foster a culture of service and collaboration, work to meet branch goals, and build strong relationships with clients and local businesses. This role requires flexibility to work extended hours, including weekends.

Qualifications

• Demonstrated leadership with a track record of coaching and developing staff.
• Ability to manage multiple priorities in a fast-paced branch environment.
• Strong governance mindset and focus on operational integrity.
• Comfort with using technology to enhance client service and efficiency.
• Proven experience in retail banking or equivalent leadership roles.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our culture and values of Service, Heart, Curiosity, Courage, and Excellence.
• Deliver on branch goals by leveraging the Branch Scorecard to grow deposits and investments.
• Prioritize understanding and meeting client needs to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and celebrating successes.
• Encourage ongoing learning and development within the team to stay ahead in the industry.
• Forge relationships with local businesses to strengthen branch presence and community engagement.
• Ensure a strong risk and control environment by following policies and procedures.

Skills

Leadership skills

Coaching employees

Multitasking

Decision-making

Risk and controls

Technology adoption

Client focus

Team building

Education

High school diploma or GED

College degree (preferred)

Job description

JPMorgan Chase & Co. in New York seeks an experienced Branch Manager to lead daily operations, drive deposits and investments, and coach the branch team to deliver exceptional client service.

You will foster a culture of service and collaboration, work to meet branch goals, and build strong relationships with clients and local businesses. This role requires flexibility to work extended hours, including weekends.