Branch Leader: Growth, Coaching & Member Experience

1st United Credit Union; Pleasanton (CA); On-site; USD 90,000 - 97,000; Full time

Job summary

1st United Credit Union in Pleasanton is seeking a Branch Manager II to oversee branch responsibilities, focusing on growing memberships and delivering exceptional member experiences. The role involves managing staff, setting performance goals, and engaging in Business Outreach activities to enhance profitability.

The successful candidate will have five to seven years of experience in financial institutions and management, preferably with a bachelor's degree. A commitment to confidentiality and customer service excellence is essential.

Qualifications

• Five to seven years of financial institution experience required.
• Five to seven years of management experience required.
• Must maintain confidentiality with member information.

Responsibilities

• Manage personnel and establish performance goals.
• Provide coaching and assess team performance.
• Review reports to identify branch measurements.
• Participate in Business Outreach activities.
• Support continuous improvement activities.

Skills

Financial Institution Experience

Management Experience

Leadership Skills

Process Simplification

Education

Bachelor's degree or equivalent

Job description

1st United Credit Union in Pleasanton is seeking a Branch Manager II to oversee branch responsibilities, focusing on growing memberships and delivering exceptional member experiences. The role involves managing staff, setting performance goals, and engaging in Business Outreach activities to enhance profitability.

The successful candidate will have five to seven years of experience in financial institutions and management, preferably with a bachelor's degree. A commitment to confidentiality and customer service excellence is essential.