Branch Growth & Member Experience Leader

Members 1st Partnership; Pennsylvania; Vor Ort; USD 58.000 - 70.000; Vollzeit

Zusammenfassung

Members 1st Partnership is seeking an Universal Branch Manager to lead our flagship branch and drive growth in deposits, loans, and service quality. You will develop a high-performing team, promote credit union products, and strengthen community partnerships to enhance member experiences.

The role emphasizes coaching, sales leadership, process improvement, and the use of technology to deliver a consultative banking experience. Strong communication and organizational skills are essential.

Qualifikationen

• 3-5 years of related experience
• 3-5 years of leadership/management experience

Aufgaben

• Achieve and deliver branch objectives with emphasis on member and associate experience
• Drive branch growth of deposits, loans, and service ratio by building partnerships with Members 1st and the communities served
• Select qualified candidates and create development plans to drive growth and service
• Engage with the community to understand market dynamics to build strategic partnerships
• Drive internal branch growth and service by executing lobby engagement and turning transactions into consultative opportunities
• Foster a consultative sales culture by educating and connecting staff, partners, and members to technology and self-service options

Kenntnisse

Sales promotion

Communication

Attention to detail

Credit union products

Sales opportunities

Sales analytics

Coaching

Time management

PC software

Ausbildung

Bachelor's degree

Tools

PC software

Jobbeschreibung

Members 1st Partnership is seeking an Universal Branch Manager to lead our flagship branch and drive growth in deposits, loans, and service quality. You will develop a high-performing team, promote credit union products, and strengthen community partnerships to enhance member experiences.

The role emphasizes coaching, sales leadership, process improvement, and the use of technology to deliver a consultative banking experience. Strong communication and organizational skills are essential.