Branch Operations & Growth Leader

Provident Credit Union; Belmont (CA); On-site; USD 44,000 - 58,000; Full time

Benefits offered by this job

401(k) match up to 150%

Annual discretionary bonus

Generous paid time off & holidays

Flexible spending accounts

Disability insurance (short & long)

Life and AD&D insurance

Provident membership

Loan rate discounts on home/auto loans

Company condo access in Maui and Lake

Tuition reimbursement

Job summary

Provident Credit Union in Belmont, CA is seeking an Assistant Branch Manager to support the Branch Manager, lead a service-driven team, and drive branch growth. You will ensure top-tier member service, manage operations in the Manager's absence, and promote local business development.

The role emphasizes strong communication, team leadership, and adherence to banking policies, with opportunity for professional growth and involvement in community events.

Qualifications

• College degree or equivalent work experience.
• 2+ years of management or supervisory experience in a retail bank branch.
• 2+ years of managing a sales and service team with proven results.
• Experience with Real Estate and Consumer Loans.
• Experience with business banking products and relationships.
• Experience with cash handling/teller transactions/loan funding.
• Notary License within 90 days after being hired.
• NMLS within 90 days after being hired.

Responsibilities

• Support the Branch Manager in daily operations and lead a branch team.
• Attract new business to grow deposits and loans and increase branch revenue.
• Act as Branch Marketing Ambassador, ensuring accurate displays and materials.
• Resolve member issues from start to finish with excellent service.
• Maintain branch risk controls and ensure compliance with policies.
• Drive growth and operational excellence to meet service goals.

Skills

Listening & speaking

Written communication

Computer literacy (Windows & MS Office

Education

College degree or equivalent

Job description

Provident Credit Union in Belmont, CA is seeking an Assistant Branch Manager to support the Branch Manager, lead a service-driven team, and drive branch growth. You will ensure top-tier member service, manage operations in the Manager's absence, and promote local business development.

The role emphasizes strong communication, team leadership, and adherence to banking policies, with opportunity for professional growth and involvement in community events.