Branch Leader: Grow Small Business & Lead a Team

Habitat For Humanity Of Durham; Durham (NC); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

Disability insurance

401k plan with company match

Paid vacation and sick days

Job summary

Truist Financial Corporation in Durham, NC is seeking a Branch Leader to manage all aspects of the assigned branch. You will drive performance, coach the team, and develop business through Small Business and Mass Affluent strategies, while ensuring compliance and a strong customer-centric culture.

The role emphasizes leadership, relationship-building, and collaboration with IRM and operations to meet financial targets and uphold Truist Values.

Qualifications

• Bachelor’s degree or equivalent education and related training or experience.
• Two years of financial services and consumer/small business expertise or equivalent experience and/or performance.
• One year of previous branch leadership or management experience.
• Strong interpersonal, sales relationship and prioritization skills.
• Strong written and verbal skills.
• Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transfer of registration, and applicable NMLS background check.
• Ability to inspire, lead and coach others.

Responsibilities

• Promote positive public image in the community and instill the Purpose, Mission and Values in the team and in support of the Truist culture.
• Drive the business development of the branch to deliver both strong team performance as well as strong individual performance through personal productivity, in the areas of Truist strategy including but not limited to Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management (IRM) partnership.
• Drive branch revenue through Small Business development and new client strategies. Drive the growth of Small Business expertise through branch routines of face-to-face appointments with clients, outbound calling, and prospecting as well as the growth of Mass Affluent through face-to-face appointments and outbound calling.
• Participation, as reviewed and approved in the market, in civic, government, professional, business, community affairs, associations and groups to prospect and develop new business through community involvement and building the Truist Brand.
• Responsible for successfully executing on the branch engagement routines by leading, growing, coaching and motivating teammates, to fulfill the Purpose Mission and Values for client’s financial success and team empowerment.
• Partnership with Integrated Relationship Management (IRM) and Operations partners. Partner with the area operations officer to ensure compliance with bank procedures, internal controls, risk management and the Truist Code of Ethics and ensuring that all required training is successfully completed by the entire team. Proactively collaborate with all IRM and key line of business partners to lead and promote One Team culture within branch through One Team/Business Partnerships.
• Responsible for human capital decisions including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews, ratings, and performance counseling including disciplinary actions for all members of branch team.

Skills

Interpersonal skills

Sales relationship skills

Prioritization

Written communication

Verbal communication

Leadership coaching

Education

Bachelor’s degree or equivalent education

Bachelor’s degree with concentration in Business, Accounting, Finance or Banking

Job description

Truist Financial Corporation in Durham, NC is seeking a Branch Leader to manage all aspects of the assigned branch. You will drive performance, coach the team, and develop business through Small Business and Mass Affluent strategies, while ensuring compliance and a strong customer-centric culture.

The role emphasizes leadership, relationship-building, and collaboration with IRM and operations to meet financial targets and uphold Truist Values.